Claimlink Academy

 

It is our obligation to provide both your Claims Department and Underwriting Department with the most up-to-date information of news, information and trends in the diamond industry that may affect you. A knowledgeable member of the Claimlink University staff will provide hands-on training and education at your office.

Custom programs to enable you to use our services most effectively can also be designed. These one-day sessions are done free of charge with no obligation.

Video conferencing can also be scheduled.

When it comes time for you to get down on your knee, or make it a big surprise for an anniversary or special holiday, you want everything about that moment to be perfect, including the diamond(s) you are gifting (or receiving, for that matter). Buying the perfect diamond is easier than you may think if you are a first time buyer. All you need to know about are the 4C’s: Cut, Color, Clarity, Carats.

Cut

This is probably the most important when it comes to determining a diamond’s value and beauty. It shows the skill of the cutter who fashioned the diamond to bring out the brilliance and scintillation of the diamond to make it sparkle from across the room.

Technology can be used to assess the diamond’s light performance and hence the quality of its cut. A diamond’s light performance depends on the cutter’s decision of angles and placement of the facets, as well as the skill to place those facets precisely.

Getting a diamond to its full luster takes time and careful polishing. Like minute scratches that dull a glass surface, a poor polish can reduce the brightness and sparkle of a diamond. The quality of the cut also affects a diamond’s value, and can increase it by up to 50% more. When the cut is more precise, the more captivating it is to the eye.

diamond cut diagram

Color

Not all diamonds are colorless, like the ones most often seen in jewelry. In fact, they come in many hues ranging from colorless to light yellow and even light brown. The rarest of these are the colorless diamonds. The ones with color to them are known as fancy, and their grading is unique, like a fingerprint. Determining a color or colorless diamond is done with Comparison Diamonds in a controlled atmosphere.

 

Diamond color diagram

Clarity

This is another important thing to look for when buying the perfect diamond, as it can also have an effect on a diamond’s value. Diamonds can have internal characteristics, also known as inclusions, as well as external characteristics that are known as blemishes. A flawless diamond, one that has neither inclusions nor blemishes, is very rare. When a grader looks at clarity, he uses magnification and specific lighting and determines the diamond’s clarity grade based on the particular characteristics he sees.

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diamond clarity diagram

Carats

Carats are the units of measurement that are used to determine a diamond’s weight, where one carat is equal to one fifth (1/5) of a gram, and is then divided into 100 points.

diamond-carat-weight diagram

Diamond Certificates

When you buy a diamond from us it will come with a certificate of authenticity, which authenticates the diamond as a diamond, and explains its characteristics and laboratory grading. However, not all laboratories are created equal and not all graders see things the same way. That’s where we come in—we help you find the diamond that is just right for you. Don’t settle for anything less than perfection. By having a Claimlink Jewelry Replacement certificate of authenticity with your diamond, it ensures that the diamond you get is genuine.

To learn more about the different laboratories you can click here:

You can also visit the labs below:

  • Gemological Institute Of America (GIA): gia.edu
  • American Gem Society (AGS): ags.org
  • European Gemoligacal Laboratory(EGL): eglusa.com
  • Gemogical Appraisal Laboratory Of America (GAL): gemlab.com

Questions? Get a Quick Answer.

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All Services

Appraisals

At Claimlink, our keen eye for detail and standards of excellence are unsurpassed. Our appraisals are provided by professionals with a wealth of skill, knowledge and experience. We will provide appraisals for all articles of jewelry, diamonds, gemstones, watches, sterling flatware and much more. Have you had your jewelry appraised in the past 5 years? If not, we recommend that you visit Claimlink to receive an appraisal and have it documented in detail today. A majority of appraisals are provided with the purpose of obtaining accurate  insurance coverage to cover loss, damage and disappearance.

Complimentary Services
  • ClaimTracker monitors all activity throughout the replacement process
  • Custom Design using computer-aided designs (CAD) to re-create lost articles
  • Day or evening appointments at the insured’s home or office
  • Detailed written appraisals and photographs accompany all replacements
  • Education and training through Claimlink Academy
  • Merchandise sent to the insured for no obligation viewing
  • No-obligation day or evening appointments at hundreds of Claimlink Showrooms
  • Salvage inspection, offers, and sealed bids using SalvagePro
  • Shipping to and from Claimlink with our exclusive insured ExpressPak
Custom Design

Our jewelry designers can work with you to create a piece that is incomparably yours. We’ll help you put your ideas on paper and create your piece in the metal of your choice. Claimlink Custom Design Services include extensive work with Computer-Aided Design (CAD) images to create your one-of-a kind custom piece. Contact us now for an appointment.

Services include ‘Start to Finish’ design and production of jewelry in your individual style. One-of-a-kind creations that you and your family will cherish for generations. The expert jewelers at Claimlink can create anything you desire – no piece is too challenging. We can use gemstones that you already have. We can turn that old, unworn piece of jewelry into something that is new, fresh and exciting.

Gem Recutting

Our Gem Recutting Department can recut damaged diamonds or gemstones to yield the maximum recut weight.

Inspections and reports prior to recutting are always provided.

All recut gems are accompanied with Diminished Value Reports including “before” and “after” digital photographs.

Merchandise Provided

The insured will have access to over 100 million dollars of jewelry, diamonds, gemstones and Designer lines. New timepieces are provided by the Gemological Institute of America (GIA), American Gem Society Laboratory (AGSL), European Gemological Laboratory (EGL).

Relax, we make replacement easy!

Headquarters and Showroom

Headquartered at the Jersey Shore, Claimlink maintains a new state-of-the-art showroom in Red Bank. Claimlink can also schedule private showings at their Manhattan office in New York City’s Diamond District. Please visit our showroom website at ahfisher.com.

LOCATIONS

There are many Claimlink locations and showrooms throughout the United States including New York, New Jersey, Philadelphia, Baltimore, Dallas, Seattle, San Francisco, Boston, and West Palm Beach.

 

Jewelry Replacement

Claimlink Jewelry Replacement guarantees that your policyholder will receive prompt and courteous attention from knowledgeable friendly Replacement Experts. Once assigned, the Claimlink Replacement Process begins with immediate contact with the policyholder. We will work with the policyholder and maintain constant communication throughout the entire process.

The Claimlink Replacement Process offers the policyholder access to our vast showroom inventory as well as online shopping. For custom-made jewelry pieces a prototype is sent to the policyholder for approval prior to production. Upon completion, appraisals photographs and release documents will be forwarded to the policyholder and adjuster to successfully close the file.

Ask us about ClaimTracker process monitoring for the policyholder.

Repair and Restoration

At Claimlink, we use only the world’s finest talent to repair and restore all types of fine jewelry, diamonds and timepieces.

Damage to articles as a result of impact, water, or fire can be made like-new again with no need for complete replacement.

Claimlink’s Restoration Services can recut and polish damaged diamonds or gemstones. Services also include diamond and gemstone matching of missing stones in existing jewelry including earring matches.

Engraving – Allow our expert Master Engravers to add that personal touch. We can engrave in script,  block, monograms, poems, even family crests. If you’d like your wedding rings personalized we can engrave on the inside or out. We offer hand, laser, and machine engraving.

Laser Inscribing – Do you need to inscribe a name or other identification mark on any diamond, gemstones or even pearls! The Claimlink laser inscription is only visible under magnification, but is a great way to identify your own gemstones.

Pearl/Bead Stringing – Pieces of pearl jewelry should be restrung every couple of years. Claimlink can make your necklace or bracelet look like new graduated or multi-strands are no problem for our expert jewelers. Don’t neglect a pearl heirloom when you just need to stop by Claimlink and have it restrung!

Repair Services – Our Claimlink expert repair staff is able to repair anything! We work in any metal; platinum, gold, silver, or a combination. Whether you are in need of a new clasp on a bracelet, ring size or a diamond set, Claimlink does it best.

Price Quote Support

Facing a claim for a lost, stolen or damaged jewelry piece?

Claimlink’s ExpressQuote continues to receive rave reviews throughout the insurance industry for being the best way to obtain online price quotes.

Claimlink will provide you with price quote responses within 24 hours. Complimentary phone, fax, and email consultations are also available.

CLICK HERE TO LOGIN.

Claimlink Jewelry Replacement’s© ExpressQuote© allows adjusters to complete the adjustment process and close the file quickly, accurately, and in a manner that keeps your policyholder with you. Price quote support is one of Claimlink’s most popular services, working hand-in-hand to help adjusters and policyholders through the entire jewelry price support and replacement process.

ExpressQuote is paperless and even has the ability for appraisal documents to be downloaded. You can access it from a computer or mobile device. ExpressQuote is a user-friendly, state-of-the-art, high-tech service that is free, with no obligation, to all carriers that replace jewelry. All price quote requests are responded to promptly.

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Salvage Purchasing

With record-high precious metal prices, now is the best time to clean out those drawers and filing cabinets of all jewelry salvage. Turn damaged, recovered jewelry, and diamonds into immediate cash.

Claimlink SalvagePro will purchase all your salvage, recovered diamonds, jewelry, and timepieces in any condition. We will provide you with a free no obligation offer or sealed bid.

With SalvagePro, packing materials will be sent directly to your office or to the insured at no charge using our exclusive ExpressPak insured services. The SalvagePro Mobile Team will travel to your facility to view and assess large salvage lots.

Lab and Damage Reports

Lab Reports – Would you like an independent opinion on your diamond or gemstone? Let us help you choose the correct lab for your report. We will make sure that it gets there safely, and when we get back, will explain all terminology. We work directly with Gemological Institute of America (GIA), American Gem Society Laboratory (AGSL), European Gemological Laboratory (EGL).

Damage Reports – Claimlink provides detailed Damage Reports with photographs to assess the damage to jewelry, timepieces, broken or chipped diamonds and gemstones. All reports contain diminished value calculations for accurate claim settlement.

Claimlink Academy

It is our obligation to provide both your Claims Department and Underwriting Department with the most up-to-date information of news, information and trends in the diamond industry that may affect you. A knowledgeable member of the Claimlink University staff will provide hands-on training and education at your office.

Custom programs to enable you to use our services most effectively can also be designed. These one-day sessions are done free of charge with no obligation.

Video conferencing can also be scheduled.

When it comes time for you to get down on your knee, or make it a big surprise for an anniversary or special holiday, you want everything about that moment to be perfect, including the diamond(s) you are gifting (or receiving, for that matter). Buying the perfect diamond is easier than you may think if you are a first time buyer. All you need to know about are the 4C’s: Cut, Color, Clarity, Carats.

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